JIRA Service Desk: The New Portal for NSSP/BioSense Technical Assistance – International Society for Disease Surveillance


Time and Date: Tuesday, February 3, 2015 from 1:00 – 2:00pm EST


Soby TadjalliTerence Merritt

Max Worlund


 An introduction to the NSSP Service Desk portal for technical assistance which is replacing the old “BioSenseProgram” help desk email with This e-mail address is being protected from spambots. You need JavaScript enabled to view it email address.


  • Create Your Service Desk Account
  • NSSP Service Desk Dashboard
  • Manage Your Service Desk Account
  • Enter, View and Respond to Your Requests
  • Service Desk Walkthrough
  • Questions


JIRA Service Desk Webinar 2.3.15 from ISDS on Vimeo.

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