JIRA Service Desk: The New Portal for NSSP/BioSense Technical Assistance – International Society for Disease Surveillance

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Time and Date: Tuesday, February 3, 2015 from 1:00 – 2:00pm EST

Presenters

Soby TadjalliTerence Merritt

Max Worlund

Description

 An introduction to the NSSP Service Desk portal for technical assistance which is replacing the existing This e-mail address is being protected from spambots. You need JavaScript enabled to view it help desk email. 

Agenda:

  • Create Your Service Desk Account
  • NSSP Service Desk Dashboard
  • Manage Your Service Desk Account
  • Enter, View and Respond to Your Requests
  • Service Desk Walkthrough
  • Questions

Slides

JIRA Service Desk Webinar 2.3.15 from ISDS on Vimeo.

Webinar Report